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News and holiday notices

PRACTICE UPDATE        September 29, 2020

Dr. Corsello will retire on December 31, 2020. It has been our great privilege to take care of each of you!

We will no longer offer self-scheduled allergy injection appointments.

For our in-office injection patients, please call our office to schedule your October or November injection appointments. Be prepared to tell us where you have made arrangements to continue your allergy injections after November (REQUIRED). Note that your primary care physician's office may give your allergy injections near term, while you finalize transitioning to a new allergy office. You can schedule a Telemedicine appointment to speak with Dr. Corsello to discuss individual concerns.

Allergy Injections:
We will give allergy injections through November 2020, as covered in the letter which was sent to each of you earlier this month.

Allergy injections are being administered by our nurses in our back parking lot while patients remain in their cars and not inside our office to maintain optimal social distancing. Note that, on a day-to-day basis, we may need to cancel such outdoor injections in October and November due to bad weather. You can avoid this risk by transferring your allergy injections elsewhere now.

Effective immediately, when calling for future October or November injection appointments, patients MUST tell us where you will be continuing injections after November.

Through November 2020, we will continue to schedule injection patients on Mondays, Tuesdays, Thursdays and Fridays from 8:30 am – 4:00 pm, including the lunch hour. The 12 Noon appointments should be taken by working patients needing lunchtime injections ... please, not for patients who can come at other times. To schedule an injection appointment, call our office at (585) 271-2755.

Note that we expect to process more than 800 in-office injection patients with personalized instructions, including the date and dose of the last injections, then box and mail to your new allergist or to your primary care physician. We need to know now where you will be going. We're finding that it takes about 30 minutes to process one such patient. If too many of you wait until November, you will run the risk of having him lengthy delays in processing your solutions and sending to your physician's office.

Our staff has been working diligently copying the relevant allergy records for more than 800 in-office allergy injection patients, which we have been giving to each of you when you come for your September or October injection appointments… which you should copy so that you have your own set and then give one set to your new allergy office.

We have also worked hard in refilling everyone's allergy solutions so each of you will be provided with solutions which will not expire before April 1, 2021 to facilitate an easier transition to your new allergy office.

Please reciprocate. Do your part and let us know now either by returning the form which was mailed to you previously or by calling our office, whichever is quicker… as we really need to know what you want us to do with your allergy solutions.

Patient-Physician Appointments:

Patients with scheduled office visit appointments (not injections) will be conducted by our Allergy physician via Telemedicine at their appointed day and time. Call our office at (585) 271-2755 if you wish to schedule such an appointment through December 14.

Prescriptions:
We continue to fill prescriptions requested for our patients coming electronically from their pharmacies only through December 14. After December 14, 2020, your prescription refills can be issued by your primary care physician or by your new allergist.

Allergy Solutions:
We continue to refill allergy solutions for our in-office injection patients as they approach their expiration dates.

We continue to prepare and mail out-of-office allergy solution refills to the requesting physician's office. Such requests can be made by faxing the completed refill request form to us at fax: (585) 271-7358. We suggest that all of our out-of office injection patients check with your PCP office and learn when your solutions will expire. If they will expire during this coming December, January, February or March, we are prepared to refill them now... providing that we receive your refill request form from your PCP office, including your treatment record sheet showing the date and dose of your last injections not later than December 7, 2020.

Coronavirus COVID-19
Prior to coming to our office please make sure that you have not been exposed to anyone with a positive COVID-19 test, that you and no one in your household is quarantined and that you do not have a fever, cough, shortness of breath, body aches or sore throat. If so, contact your primary care physician and call us to cancel your injections.

Please enter our driveway at your scheduled time to allow other patients to drive out. If you arrive early, please wait on a nearby side street and then enter our driveway at your appointed time. Follow CDC guidelines and wear a mask or scarf while receiving injections. Stay in your car and one of our nurses will come and administer your shots.

It is very important that you arrive on time, not very early and not very late. Patients who have received their injections will need to exit our driveway so that you can drive in.

Please remember that only a small reduction in your dosage will occur for each week beyond 4 weeks since your last injections. Even with a small reduction, upon resuming injections you will likely receive most of your prior dosage ... and then be able to rapidly build back up to your prior, top stabilized maintenance dose. The maximum time from your last shots which is considered safe to resume injections is 16-20 weeks.

If any of our patients are having an allergic emergency which requires immediate medical attention, call 911

On nights, weekends and on Wednesdays when our office is closed, through December 31, 2020 patients may call our answering service at (888) 449-6613 for urgent matters that cannot wait until we are open.

With the rapidly changing recommendations on Coronavirus COVID-19 safety, Allergy Associates of Rochester will continue to ensure the safety and health of our patients and our staff. We will attempt to provide you with information on any changes to our services as quickly as possible and provide updates as they become available. Updates will be posted on this website.

Thank you for your understanding and patience during these unprecedented and challenging times. We are grateful for your continued trust and strive to continue to provide you with excellent service and compassionate care.

Please also follow the recommendations from:
https://www.cdc.gov/coronavirus/2019-nCoV/index.html and
https://www2.monroecounty.gov/health-coronavirus

Allergy Associates of Rochester

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